Privacy Policy

Effective Date: 1st July 2023

1. Introduction

This Privacy Policy is designed to help you understand how Mindful Life Family Support and Elder Care ("we," "our," "us") collects, uses, and safeguards your personal information. We are committed to protecting your privacy and complying with Australian privacy laws.

2. Information We Collect

We may collect and process personal information provided by you, including but not limited to:

  • Contact information (name, email address, phone number)
  • Demographic information
  • Health information (only to the extent relevant to the services we provide)
  • Information you provide in our contact forms or through other communication methods
  • Website usage information, such as your IP address, browser, and device information

3. How We Use Your Information

We use the information collected for the following purposes:

  • Providing and personalising our services
  • Responding to your inquiries and requests
  • Administering and improving our website
  • Complying with legal obligations
  • Communicating with you about our services, updates, and relevant information

4. Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

  • When required by law or legal process
  • To fulfill our services to you
  • With your explicit consent
  • To protect our rights, privacy, safety, or property

5. Security of Your Information

We are committed to safeguarding your personal information and employ reasonable security measures to protect it from unauthorised access, disclosure, or alteration. However, no data transmission or storage system can be guaranteed as 100% secure.

6. Access and Correction

You have the right to access and correct your personal information. If you wish to access, correct, or delete any of your personal information, please contact us on 07 5353 5001.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your experience. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We have no control over the content and practices of these websites and are not responsible for their privacy policies.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us on 07 5353 5001.